Help for Emergency Room Patients with High Bills
We help emergency room patients who feel overwhelmed by their medical bills. Whether you are uninsured, have a high-deductible plan, or suspect a billing error, our mission is to provide you with the educational resources needed to navigate the hospital billing system with confidence.
What Can I Do About a High ER Bill?
You have several options: request an itemized bill to check for errors, apply for hospital financial assistance (charity care), negotiate a settlement, or set up a zero-interest payment plan.
Your Rights as an ER Patient
- You have the right to an itemized bill showing every single charge
- Financial assistance is often available based on income
- The No Surprises Act protects against many out-of-network bills
- Billing errors occur in up to 80% of medical bills
Common Billing Issues ER Patients Face
- Being billed the full "chargemaster" rate as an uninsured patient
- Not being informed of financial assistance options (EMTALA/501(r))
- Receiving a "surprise bill" from an out-of-network doctor at an in-network hospital
- Aggressive collection tactics before verifying bill accuracy
How to Check if You're Being Billed Correctly
- Verify your income qualifies for the hospital's charity care policy
- Compare your bill to the hospital's "Cash Price" or "Self-Pay" rate
- Ensure all insurance payments and adjustments were applied
- Check for "Surprise Billing" protections under the No Surprises Act